Please email us at support@avoli.com as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly, but we’ll do our best to process your request. Unfortunately, if the order has already been processed, we are unable to change the order.

You can view order status on your Account page, which will be updated after your order is placed and again once your order ships.

If you have a promo code, you can only use one code per order. If you’ve encountered two valid Avoli promo codes during your travels through the Internet, please choose the one you want to use more.

You can use a promo code along with free shipping when you buy two or more items. Other offers advertised on the website without a code will be automatically applied and cannot be used along with a separate promo code. If your order qualifies for an advertised offer and you also enter a promo code, we’ll apply the best deal.

You’ll have the option to cancel your order directly from your confirmation email within 15 minutes. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 15 minutes, email support@avoli.com and we’ll help find an alternative solution.

If you’ve canceled your order on the site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email support@avoli.comif you have any questions — we’re here to help.

If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at support@avoli.com(and include your original order number) and we’ll take a look!

How can I cancel my order? If you're unable to see the option to self-cancel, please email support@avoli.com as soon as possible (including your order number and cancel/change request) and we can help.